Returns & Exchanges
At Mr. Peanut's Pet Carriers, we want you and your furry traveler to be completely satisfied with your purchase. If your new carrier isn't the perfect fit, we offer a 30-day hassle-free return policy for all items in original, unused condition.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Carrier
Ensure the carrier is free of pet hair and debris, and place it back in its original packaging with all tags still attached.
Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing